Home / FAQ
  • How long can i get the feedbacks after we sent the inquiry?

    We’ll usually reply to you straightaway once we see your inquiry during our business hours. Otherwise, we’ll try our to get back to you as early as possible.

  • Are you a direct manufacturer or trading company?

    We are a direct manufacturer with our trading department managing business with our overseas partners.

  • What products can you offer?

    We manufacture machines and production lines for making cans, pails, and drums, which are used in food, chemistry industries, etc.

  • Can you do customized products?

    Yes, we customize products. We specialize in manufacturing customized products.

  • Do you produce spare parts?

    Yes, apart from the main machines, we also produce molds and machine spare parts.

  • How about the capacity of your company?

    We have production technology in the country and we do have a number of skilled staff and specialists. We always deliver the products before the agreed time with our business partners.

  • Products warranty and after-sales services.

    We provide warranty for every single products we have ever made. The warranty time depends on the actual products and the contracts. We provide strong after-sales services. We are able to provide online mechanical support, field installation and specialists solutions for any machine related problems.

  • What’s the payment term?

    Payment term: TT (30% deposit in advance, 70% after inspection before shipment).

  • How to deliver the goods to us?

    Usually, we will ship the goods to you by sea because we are very close to Ningbo port, and it is very convenient and efficient to ship goods to any other country. Of course, if your goods are very urgent, Ningbo Airport and Shanghai Airport are also very nearby.

  • Where are your products mainly exported to?

    We have business relationships with countries including Russia, the United Arab Emirates, Saudi Arabia, Jordan, Mexico, Vietnam, Morocco, and India.